or


[08/15/13 - 11:36 AM]
Consumers Make Changes at Some of America's Most Iconic Companies on "The Customer Is Always Right?"
The new reality series launches Thursday, September 5 at 10:00/9:00c on OWN.

[via press release from OWN]

CONSUMERS MAKE CHANGES AT SOME OF AMERICA'S MOST ICONIC COMPANIES ON "THE CUSTOMER IS ALWAYS RIGHT?"

New Reality Series Debuts on OWN, Thursday, September 5 at 10 PM ET/PT

Los Angeles - On the new reality series, "The Customer is Always Right?," premiering on OWN on Thursday, September 5 at 10 p.m. ET/PT, some of America's most recognizable companies - Mrs. Fields, Mazda, TCBY and Sizzler - turn to their customers for feedback and new ideas for improving their bottom lines.

In an unprecedented experiment, two unsuspecting customers are tapped by a company CEO to spend a week with the organization and to implement real improvements to its business model.

Each one-hour episode follows the once-in-a-lifetime challenge as both customers work alongside the company's top executives to address the company's biggest issues. The participants' ideas are implemented and in the end, their efforts are judged by a final focus group. If the group likes the changes that were made, the two will walk away with a cash prize and boasting rights that the customer is indeed always right.

The premiere episode follows two ordinary customers, Teri and Rebecca, as they work with executives at specialty cookie retailer Mrs. Fields. Later episodes feature show participants helping advise other iconic brands, including Mazda, TCBY and Sizzler.

OWN partnered with TLC to create "The Customer is Always Right?." It is produced for both networks by Katalyst. TLC will re-air the series in December 2013.





  [august 2013]  
S
M
T
W
T
F
S
    


· CUSTOMER IS ALWAYS RIGHT, THE (OWN)











[08/30/14 - 09:09 AM]
Friday's Broadcast Ratings: ABC, NBC Split the Demo Crown
CBS then remains the most-watched network last night.

[08/29/14 - 09:03 AM]
Thursday's Broadcast Ratings: Another Week, Another "Big Brother" Victory
CBS leads the night once again among adults 18-49 and total viewers.

[08/29/14 - 08:10 AM]
Cast of FOX Sports 1's All-Female "The Ultimate Fighter(R)" Overcame Childhood Tragedies to Help Troubled Youth
The franchise's latest installment premieres Wednesday, September 10 at 10:00/9:00c.

[08/29/14 - 07:35 AM]
BBC America's "Intruders" Pulls 1.223 Million Viewers
BBC America further spins the numbers for Saturday, August 23.

[08/29/14 - 07:07 AM]
HBO Confirms Nov. 2 and 3 Debut for Miniseries "Olive Kitteridge"
Frances McDormand, Richard Jenkins, Bill Murray, John Gallagher, Jr., Peter Mullan, Rosemarie DeWitt and Zoe Kazan star in the project.

[08/29/14 - 06:41 AM]
FOX Sports 1 to Air Tony Stewart/Mike Helton Press Conferences Live
Coverage of the press conferences is also available through FOX Sports GO, the app that delivers streaming video of FOX Sports content.

[08/28/14 - 10:27 PM]
"Party Down South" Returns for Season 3 - Announced on the Reunion Special
Look for the new season in Winter 2015 on the cable channel.

[08/28/14 - 05:31 PM]
"Jay Leno's Garage: The Ultimate Car Week" Premieres Sunday, August 31 at 10PM ET/PT on CNBC
Based on his Emmy-winning web series "Jay Leno's Garage," this special takes viewers into the heart of Monterey Week, America's ultimate automotive event.

[08/28/14 - 02:21 PM]
"Live with Kelly and Michael" Enters Its 27th Season in National Syndication September 1, 2014
The show finished the 2013-14 season as the No. 2 syndicated talker in Households, posting an 8% gain over the prior year, and its highest Household rating in 6 years.

[08/28/14 - 01:40 PM]
Lori Loughlin Stars in "Garage Sale Mystery: All That Glitters," A Hallmark Movies & Mysteries Original World Premiere October 26
Steve Bacic, Sarah Strange and Brendan Meyer also star in the second installment of the "Garage Sale Mystery" movie series.

[08/28/14 - 12:12 PM]
HGTV's Newest Series "Sold on the Spot" Taps Into the Ultimate Buying and Selling Fantasy
In his new series, Josh teams up with house hunters to knock on every door in their ideal location and convince one homeowner to sell their house within 24 hours.

[08/28/14 - 12:08 PM]
FXX Paints Labor Day Weekend Yellow - Five Days Left in Record 12-Day "The Simpsons" Marathon Ends Monday, September 1 at Midnight ET
Following the conclusion of the 12-day marathon on Monday night, "The Simpsons" moves to its regular weekly schedule beginning on Tuesday, September 2.

[08/28/14 - 12:03 PM]
Emmy and Tony Award-Winning Actor David Hyde Pierce Joins "The Good Wife" in Recurring Role for Season Six
The role will mark Pierce's first appearance in a television series since "Frasier" ended its run in 2004.

[08/28/14 - 11:40 AM]
HBO's Banksy Does New York a User-Generated Chronicle of the Street Artist's One-Month Residency in New York City, To Debut Nov. 17
"From the moment Banksy took over the streets, New Yorkers became obsessed. The film captures this month of madness created by user-generated footage," says Sheila Nevins.

[08/28/14 - 11:31 AM]
The Reinvention of "The View" Continues as ABC Recruits a Powerful New Senior Team
Bill Wolff, Brian Balthazar, Ashley S. Gorman and Kathleen Rajsp are among those overseeing the new season.