or


[08/15/13 - 11:36 AM]
Consumers Make Changes at Some of America's Most Iconic Companies on "The Customer Is Always Right?"
The new reality series launches Thursday, September 5 at 10:00/9:00c on OWN.

[08/02/12 - 10:01 AM]
OWN: Oprah Winfrey Network Announces Fall Programming Lineup
Plus: Jennifer Hudson, Kelsey Grammer, Stephen Colbert and Bette Midler to appear on "Oprah's Next Chapter."







CUSTOMER IS ALWAYS RIGHT, THE (OWN)
BROADCAST HISTORY:
9/5/13 - ???
STATUS:
on hiatus or fate to be determined
TIME SLOT:
not on the schedule
CURRENT SEASON:
1 (??? episodes)
DESCRIPTION:
(from OWN's press release, August 2013) On the new reality series, "The Customer is Always Right?," premiering on OWN on Thursday, September 5 at 10 p.m. ET/PT, some of America's most recognizable companies - Mrs. Fields, Mazda, TCBY and Sizzler - turn to their customers for feedback and new ideas for improving their bottom lines. In an unprecedented experiment, two unsuspecting customers are tapped by a company CEO to spend a week with the organization and to implement real improvements to its business model. Each one-hour episode follows the once-in-a-lifetime challenge as both customers work alongside the company's top executives to address the company's biggest issues. The participants' ideas are implemented and in the end, their efforts are judged by a final focus group. If the group likes the changes that were made, the two will walk away with a cash prize and boasting rights that the customer is indeed always right.
CREW INFORMATION:
· Jason Goldberg as EP
· Jenelle Lindsay as EP
GENRE(S):
· reality (all)
· reality (competition)
STUDIO INFORMATION:
· Katalyst Films